The Virgin saga continues
Damn, I can’t post a comment here. Both Firefox and Chromium browsers complain of a bogus certificate somewhere at wordpress, and I haven’t the time to dig into that. Let’s see if it works as a new post.
Feb. 22nd, 11:32
More this morning. A call from a number apparently associated either with Virgin Media or with a scam impersonating them, but it stopped before I could get to the phone. And a text message threatening cut off.
Investigating the phone number, https://who-called.co.uk/Number/08451112735 is inconclusive as to whether it’s Virgin or a third-party scam, with some comments offering evidence of the latter. There’s also a thread here on Virgin fora at https://community.virginmedia.com/t5/Forum-Archive/Scam-calls-from-Virgin-Media/td-p/3093322 raising precisely that question. It’s nearly two years old, but no reply from the Virgin team. Presumably another facet of the no-communication policy I’m trying to complain about.
I also replied to the text message. Unsurprisingly, my reply was flagged undeliverable.
I’ve also now blogged about this: https://bahumbug.wordpress.com/2018/02/19/customer-service-the-kafka-model/